FNB issued cards degraded performance

Incident Report for Stitch

Resolved

We have not noted any further issues related to FNB. We will continue to monitor the logs for any regression
Posted Nov 28, 2025 - 18:58 SAST

Monitoring

We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted Nov 28, 2025 - 15:21 SAST

Update

FNB are still experiencing intermittent issues with their services. Our team is actively monitoring and investigating the instability. Further updates will follow.
Posted Nov 28, 2025 - 13:33 SAST

Identified

FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Posted Nov 28, 2025 - 10:01 SAST
This incident affected: Card (Card Issuer - First National Bank).