Cloudflare service provider degraded performance

Incident Report for Stitch

Resolved

We have not noted any further issues related to Cloudflare service provider. We will continue to monitor the logs for any regression
Posted Dec 05, 2025 - 14:12 SAST

Update

We are continuing to monitor for any further issues.
Posted Dec 05, 2025 - 11:22 SAST

Monitoring

We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted Dec 05, 2025 - 11:18 SAST

Investigating

We are currently experiencing degraded performance as a result of a downstream provider. We are moving to alternative routes where possible.

Our team has already contacted the provider for more information on the problem. We are closely monitoring the situation.
Posted Dec 05, 2025 - 11:16 SAST
This incident affected: Pay By Bank (Capitec Pay).