Tymebank issued cards degraded performance

Incident Report for Stitch

Resolved

We have not noted any further issues related to Tymebank issued-cards. We will continue to monitor the logs for any regression

Posted Nov 06, 2025 - 02:19 SAST

Monitoring

We're seeing an improvement across services and are continuing to monitor for any degraded performance.

Posted Nov 06, 2025 - 01:29 SAST

Identified

Tymebank is experiencing higher-than-expected failure rates for transactions using Tymebank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Posted Nov 06, 2025 - 00:20 SAST

This incident affected: Card (Card Issuer - TymeBank).