FNB issued cards degraded performance

Incident Report for Stitch

Resolved

We have not noted any further issues related to FNB issued cards. We will continue to monitor the logs for any regression.
Posted Nov 03, 2025 - 13:01 SAST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 03, 2025 - 12:43 SAST

Identified

FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Posted Nov 03, 2025 - 12:19 SAST
This incident affected: Card (Card Issuer - First National Bank).
← Current Status Powered by Atlassian Statuspage