Stitch

All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Uptime over the past 90 days. View historical uptime.
Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API ? Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card Operational
90 days ago
100.0 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
100.0 % uptime
Today
Wallets Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Samsung Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Azure DB Maintenance Jun 23, 2025 02:00-03:00 SAST

Should not affect transaction processing, webhooks may be delayed
Posted on Jun 04, 2025 - 06:44 SAST
Jun 15, 2025

No incidents reported today.

Jun 14, 2025
ABSA degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 14, 17:21 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 14, 17:00 SAST
Investigating - ABSA is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jun 14, 16:06 SAST
ABSA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 14, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 23:59 SAST
Scheduled - Please note that ABSA will be undergoing scheduled maintenance from 23:59 SAST on 13 June 2025 until 05:00 SAST on 14 June 2025. During this time, services linked to ABSA are anticipated to experience degraded performance. The estimated window of maintenance will be under 5 hours.

Stitch’s core platform remains fully operational.
Jun 12, 22:06 SAST
Instant payouts to ABSA degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 14, 04:09 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 14, 03:38 SAST
Identified - ABSA is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to ABSA beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.
Jun 14, 02:00 SAST
Jun 13, 2025
Capitec issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 13, 13:54 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 13, 13:36 SAST
Identified - Capitec is experiencing higher-than-expected failure rates for transactions using Capitec issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Jun 13, 13:20 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 13, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Jun 11, 12:38 SAST
Jun 12, 2025
Investec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 12, 22:50 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 12, 22:18 SAST
Identified - Investec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jun 12, 21:02 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 00:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
May 28, 09:59 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.
Jun 12, 00:00 SAST
Jun 11, 2025
Capitec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 11, 08:51 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 11, 06:56 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jun 11, 06:47 SAST
Instant payouts to Capitec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 11, 03:05 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 11, 02:50 SAST
Identified - Capitec is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Capitec beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.
Jun 11, 02:22 SAST
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 1 hour.

Stitch’s core platform remains fully operational.
Jun 10, 14:08 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Jun 9, 13:21 SAST
Jun 10, 2025
Direct Transact maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 02:00 SAST
Scheduled - Direct Transact maintenance
Jun 4, 16:31 SAST
Jun 9, 2025
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 23:50 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 22:50 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 22:50 until 23:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 10 minutes.

Stitch’s core platform remains fully operational.
Jun 9, 15:03 SAST
Nedbank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 9, 11:19 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 9, 10:45 SAST
Investigating - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jun 9, 09:27 SAST
Nedbank issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 9, 11:19 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 9, 10:41 SAST
Identified - Nedbank is experiencing higher-than-expected failure rates for transactions using Nedbank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Jun 9, 09:22 SAST
Jun 8, 2025
Absa maintance
Completed - The scheduled maintenance has been completed.
Jun 8, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 00:58 SAST
Scheduled - Absa is currently undergoing Disaster Recovery (DR) maintenance, which is impacting transaction processing at this time. We are actively monitoring the situation and will share updates as soon as more information becomes available
Jun 8, 00:57 SAST
Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 5, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 01:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
Jun 4, 18:29 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 120 minutes.

Stitch’s core platform remains fully operational.
Jun 4, 12:05 SAST
Jun 4, 2025
FNB issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 4, 04:52 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 4, 04:30 SAST
Identified - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Jun 4, 03:35 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Jun 2, 09:15 SAST
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025
FNB degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 1, 20:08 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jun 1, 10:26 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jun 1, 09:46 SAST
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