Stitch

All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Uptime over the past 90 days. View historical uptime.
Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API ? Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card - Service Provider Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
99.99 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
99.9 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card Operational
90 days ago
100.0 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Capitec Scheduled Maintenance Apr 6, 2025 01:00-04:00 SAST

Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 04:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 3 hours.

Stitch’s core platform remains fully operational.
Posted on Apr 02, 2025 - 10:49 SAST

Direct Transact scheduled server maintenance Apr 8, 2025 02:00-05:00 SAST

Direct Transact scheduled server maintenance
Posted on Apr 03, 2025 - 10:34 SAST
Apr 4, 2025
Capitec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Apr 4, 04:07 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Apr 3, 15:36 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Apr 3, 15:14 SAST
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 02:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 02:00 until 04:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.
Apr 3, 16:40 SAST
Capitec issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Apr 4, 01:41 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Apr 4, 00:47 SAST
Identified - Capitec is experiencing higher-than-expected failure rates for transactions using Capitec issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Apr 3, 23:57 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 4, 01:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.
Apr 2, 09:56 SAST
Apr 3, 2025
Instant payouts to Nedbank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Apr 3, 15:43 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Apr 3, 15:13 SAST
Identified - Nedbank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Nedbank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.
Apr 3, 13:36 SAST
Service provider scheduled maintenance
Completed - The scheduled maintenance has been completed.
Apr 3, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:02 SAST
Scheduled - Please note that one of our service providers will be undergoing scheduled maintenance from 00:02 until 01:00AM SAST.

During this time, we do not expect issues but we will proactively monitor and notify if we identify any negative performance. The estimated window of maintenance will be under 58 minutes.

Stitch’s core platform remains fully operational.
Apr 2, 08:43 SAST
Apr 2, 2025
Standard Bank issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Apr 2, 16:07 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Apr 2, 15:33 SAST
Identified - Standard Bank is experiencing higher-than-expected failure rates for transactions using Standard Bank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Apr 2, 14:16 SAST
Apr 1, 2025
Stitch scheduled maintenance
Completed - Please note that the scheduled maintenance has been canceled. A new date will be communicated soon.
Apr 1, 23:17 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.
Mar 28, 21:47 SAST
Mar 31, 2025
Nedbank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 31, 14:09 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 31, 13:30 SAST
Investigating - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 31, 11:07 SAST
Nedbank Scheduled Maintenance
Resolved - Maintenance has concluded. We'll continue to monitor the logs for any regression.
Mar 31, 03:14 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 31, 02:25 SAST
Identified - Please note that Nedbank is currently undergoing scheduled maintenance. During this time, services linked to Nedbank are anticipated to experience degraded performance.

Stitch’s core platform remains fully operational.
Mar 31, 01:48 SAST
Mar 30, 2025
ABSA issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 30, 21:43 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 30, 21:36 SAST
Identified - ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 30, 20:30 SAST
FNB undergoing maintenance
Resolved - We are seeing a full recovery following the FNB maintenance.
No further degraded performance has been noted.
Mar 30, 08:53 SAST
Monitoring - FNB maintenance has been concluded. We're seeing an improvement across services related to FNB.
We are continuing to monitor for any degraded performance.
Mar 30, 08:09 SAST
Identified - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for FNB via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.
Mar 30, 01:09 SAST
Mar 29, 2025
Nedbank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 29, 20:02 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 29, 19:53 SAST
Identified - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 29, 19:42 SAST
Nedbank Scheduled Maintenance
Resolved - Maintenance has concluded. We'll continue to monitor the logs for any regression.
Mar 29, 03:01 SAST
Identified - Please note that Nedbank is currently undergoing scheduled maintenance. During this time, services linked to Nedbank are anticipated to experience degraded performance.

Stitch’s core platform remains fully operational.
Mar 29, 01:35 SAST
Standard Bank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 29, 01:20 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 29, 01:09 SAST
Identified - Standard Bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 29, 01:04 SAST
Mar 28, 2025
Nedbank Scheduled Maintenance
Resolved - Maintenance has concluded. We'll continue to monitor the logs for any regression.
Mar 28, 03:01 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 28, 02:41 SAST
Identified - Please note that Nedbank is currently undergoing scheduled maintenance. During this time, services linked to Nedbank are anticipated to experience degraded performance.

Stitch’s core platform remains fully operational.
Mar 28, 02:26 SAST
Mar 27, 2025
Nedbank Scheduled Maintenance
Resolved - Maintenance has concluded. We'll continue to monitor the logs for any regression.
Mar 27, 03:01 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 27, 02:35 SAST
Identified - Please note that Nedbank is currently undergoing scheduled maintenance. During this time, services linked to Nedbank are anticipated to experience degraded performance.

Stitch’s core platform remains fully operational.
Mar 27, 02:19 SAST
Mar 26, 2025
Nedbank Scheduled Maintenance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 26, 03:40 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 26, 03:29 SAST
Identified - Please note that Nedbank is currently undergoing scheduled maintenance. During this time, services linked to Nedbank are anticipated to experience degraded performance.
Stitch’s core platform remains fully operational.
Mar 26, 03:12 SAST
Mar 25, 2025
Nedbank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 25, 02:34 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 25, 02:13 SAST
Identified - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 25, 01:53 SAST
Mar 24, 2025

No incidents reported.

Mar 23, 2025
FNB undergoing maintenance
Resolved - FNB maintenance has been concluded, we are seeing full recovery. We'll continue to monitor the logs for any regression.
Mar 23, 08:13 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 23, 07:32 SAST
Investigating - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for FNB via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.
Mar 23, 00:23 SAST
Standard Bank issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 23, 03:22 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 23, 02:49 SAST
Identified - Standard Bank is experiencing higher-than-expected failure rates for transactions using Standard Bank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 23, 02:18 SAST
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Standard Bank issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 21, 18:12 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 21, 17:48 SAST
Identified - Standard Bank is experiencing higher-than-expected failure rates for transactions using Standard Bank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 21, 15:45 SAST
ABSA issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 21, 00:38 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 20, 23:40 SAST
Identified - ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 20, 23:19 SAST
ABSA degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 21, 00:38 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 20, 23:38 SAST
Investigating - ABSA is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 20, 23:07 SAST
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