Stitch

All Systems Operational

About This Site

Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API ? Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
99.99 % uptime
Today
Stitch In-Store Card Operational
90 days ago
99.98 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
100.0 % uptime
Today
Wallets Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Samsung Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 30, 2025

No incidents reported today.

Jul 29, 2025

No incidents reported.

Jul 28, 2025

No incidents reported.

Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 25, 09:57 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 25, 09:29 SAST
Identified - ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Jul 25, 08:50 SAST
Jul 24, 2025
Resolved - This incident has been resolved.
Jul 24, 03:27 SAST
Monitoring - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Jul 24, 01:57 SAST
Jul 23, 2025
Completed - The scheduled maintenance has been completed.
Jul 23, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.

Jul 21, 09:21 SAST
Jul 22, 2025

No incidents reported.

Jul 21, 2025
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 21, 20:09 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 21, 19:42 SAST
Identified - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Jul 21, 18:21 SAST
Jul 20, 2025
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 20, 10:23 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 20, 10:09 SAST
Identified - Tymebank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Jul 20, 08:10 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 20, 07:07 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 20, 06:39 SAST
Update - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards as well as Pay by Bank.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Jul 20, 05:03 SAST
Identified - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Jul 20, 01:13 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 20, 04:24 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 20, 04:10 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Jul 20, 03:56 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 20, 03:00 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 20, 02:45 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Jul 20, 02:20 SAST
Jul 19, 2025

No incidents reported.

Jul 18, 2025
Completed - The scheduled maintenance has been completed.
Jul 18, 06:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 06:01 SAST
Scheduled - Minor DB change required before next week's deployment.
Jul 17, 08:06 SAST
Completed - The scheduled maintenance has been completed.
Jul 18, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 1 hour.

Stitch’s core platform remains fully operational.

Jul 17, 15:01 SAST
Completed - The scheduled maintenance has been completed.
Jul 18, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.

Jul 15, 14:55 SAST
Jul 17, 2025
Completed - The scheduled maintenance has been completed.
Jul 17, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Jul 16, 12:57 SAST
Jul 16, 2025
Completed - The scheduled maintenance has been completed.
Jul 16, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.

Jul 15, 08:08 SAST