Stitch
All Systems Operational

About This Site

Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Stitch Operational
90 days ago
99.99 % uptime
Today
Stitch API ? Operational
90 days ago
99.99 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Stitch scheduled maintenance Nov 22, 2024 00:00-01:00 SAST
Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.

Posted on Nov 18, 2024 - 10:37 SAST
Nedbank Scheduled Maintenance Nov 22, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:24 SAST
Nedbank Scheduled Maintenance Nov 23, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:25 SAST
Nedbank Scheduled Maintenance Nov 24, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:25 SAST
Nedbank Scheduled Maintenance Nov 25, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:26 SAST
Nedbank Scheduled Maintenance Nov 26, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:27 SAST
Nedbank Scheduled Maintenance Nov 27, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:27 SAST
Nedbank Scheduled Maintenance Nov 28, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:28 SAST
Nedbank Scheduled Maintenance Nov 29, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:28 SAST
Nedbank Scheduled Maintenance Nov 30, 2024 01:00-03:00 SAST
Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Posted on Oct 31, 2024 - 14:29 SAST
Past Incidents
Nov 21, 2024
Completed - The scheduled maintenance has been completed.
Nov 21, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:23 SAST
Nov 20, 2024
Resolved - We experienced degraded performance from 18:02 to 18:05 SAST, resulting in a period of degraded performance impacting multiple services.
Our team has resolved this issue and restored all services.

Nov 20, 18:35 SAST
Completed - The scheduled maintenance has been completed.
Nov 20, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:22 SAST
Completed - The scheduled maintenance has been completed.
Nov 20, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 60 minutes.

Stitch’s core platform remains fully operational.

Nov 19, 16:46 SAST
Completed - The scheduled maintenance has been completed.
Nov 20, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.

Nov 15, 10:14 SAST
Nov 19, 2024
Completed - The scheduled maintenance has been completed.
Nov 19, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:21 SAST
Nov 18, 2024
Completed - The scheduled maintenance has been completed.
Nov 18, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:21 SAST
Nov 17, 2024
Resolved - This incident has been resolved.
Nov 17, 07:10 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 17, 00:07 SAST
Completed - The scheduled maintenance has been completed.
Nov 17, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:20 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 17, 00:56 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 17, 00:22 SAST
Investigating - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 16, 23:43 SAST
Nov 16, 2024
Completed - The scheduled maintenance has been completed.
Nov 16, 03:59 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 23:59 SAST
Scheduled - Please note that ABSA Pay will be undergoing scheduled maintenance from 23:59 until 04:00 SAST. During this time, services linked to ABSA Pay are anticipated to experience degraded performance. The estimated window of maintenance will be under 4 hours.

Stitch’s core platform remains fully operational.

Nov 15, 16:41 SAST
Completed - The scheduled maintenance has been completed.
Nov 16, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:19 SAST
Nov 15, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 15, 18:12 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 15, 17:46 SAST
Investigating - Standard Bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 15, 17:02 SAST
Completed - The scheduled maintenance has been completed.
Nov 15, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 14:19 SAST
Nov 14, 2024
Completed - The scheduled maintenance has been completed.
Nov 14, 03:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00am until 03:00am SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Nov 13, 22:38 SAST
Completed - The scheduled maintenance has been completed.
Nov 14, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:50 SAST
Nov 13, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 13, 15:09 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 13, 14:56 SAST
Investigating - Tymebank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 13, 14:34 SAST
Completed - The scheduled maintenance has been completed.
Nov 13, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 02:01 SAST
Update - Please note that Capitec will be undergoing scheduled maintenance from 02:00 until 04:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Nov 12, 17:22 SAST
Update - Please note that Capitec will be undergoing scheduled maintenance from 02:00 until 04:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Nov 13, 02:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 02:00 until 04:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Nov 12, 17:19 SAST
Completed - The scheduled maintenance has been completed.
Nov 13, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:49 SAST
Completed - The scheduled maintenance has been completed.
Nov 13, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 01:01 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 1 hour.

Stitch’s core platform remains fully operational.

Nov 12, 17:17 SAST
Nov 12, 2024
Completed - The scheduled maintenance has been completed.
Nov 12, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:48 SAST
Nov 11, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 11, 01:50 SAST
Identified - Capitec is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Capitec beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 11, 00:44 SAST
Nov 10, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 23:26 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 23:19 SAST
Identified - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Nov 10, 22:44 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 23:24 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 23:17 SAST
Investigating - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 10, 20:09 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 23:19 SAST
Identified - FNB is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to FNB beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 10, 22:38 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 15:33 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 15:03 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 10, 13:17 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 08:05 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 9, 23:46 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 06:22 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 05:46 SAST
Identified - Standard Bank is experiencing higher-than-expected failure rates for transactions using Standard Bank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Nov 10, 05:09 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 06:18 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 05:45 SAST
Identified - Standard bank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Standard bank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 10, 05:02 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 04:25 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 10, 03:41 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 10, 01:11 SAST
Completed - The scheduled maintenance has been completed.
Nov 10, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:47 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 10, 00:01 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 9, 23:37 SAST
Identified - FNB is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to FNBbeneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 9, 23:32 SAST
Nov 9, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 9, 19:52 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 9, 19:22 SAST
Investigating - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 9, 18:46 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 9, 19:46 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 9, 19:22 SAST
Identified - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Nov 9, 18:58 SAST
Completed - The scheduled maintenance has been completed.
Nov 9, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:46 SAST
Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 03:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:01 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 00:00 until 03:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 3 hours.

Stitch’s core platform remains fully operational.

Nov 7, 16:33 SAST
Completed - The scheduled maintenance has been completed.
Nov 8, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:45 SAST
Completed - The scheduled maintenance has been completed.
Nov 8, 01:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.

Nov 4, 12:26 SAST
Nov 7, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 7, 22:05 SAST
Identified - Nedbank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Nedbank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 7, 20:54 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 7, 21:55 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 7, 21:39 SAST
Identified - Standard Bank is experiencing higher-than-expected failure rates for transactions using Standard Bank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Nov 7, 20:39 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 7, 10:03 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 7, 09:38 SAST
Identified - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 7, 09:13 SAST
Completed - The scheduled maintenance has been completed.
Nov 7, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 01:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Oct 31, 12:42 SAST