Stitch

All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Uptime over the past 90 days. View historical uptime.
Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API ? Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Acquiring Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Stitch Vault Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
99.99 % uptime
Today
Stitch In-Store Card Operational
90 days ago
99.98 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
99.98 % uptime
Today
Wallets Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Samsung Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SIP Scheduled Maintenance Oct 3, 2025 00:00-00:30 SAST

No downtime expected
Posted on Sep 29, 2025 - 13:00 SAST
Sep 30, 2025
Stitch in person payments scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 30, 04:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 02:00 SAST
Scheduled - Please note that Stitch in person payments will be undergoing scheduled maintenance from 02:00 SAST until 04:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 2 hours.
Sep 29, 13:09 SAST
Sep 29, 2025

No incidents reported.

Sep 28, 2025
Nedbank Degraded Performance
Resolved - We have not noted any further issues related to Nedbank degraded performance. We will continue to monitor the logs for any regression
Sep 28, 15:44 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 28, 14:15 SAST
Identified - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Sep 28, 13:44 SAST
Sep 27, 2025
Nedbank degraded performance
Resolved - We have not noted any further issues related to Nedbank. We will continue to monitor the logs for any regression
Sep 27, 22:03 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 27, 20:48 SAST
Identified - Nedbank is currently experiencing degraded performance on their platform.
Some services linked to Nedbank may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.
Sep 27, 20:11 SAST
Nedbank issued cards degraded performance
Resolved - We have not noted any further issues related to Nedbank issued cards. We will continue to monitor the logs for any regression.
Sep 27, 03:03 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 27, 02:21 SAST
Identified - Nedbank is experiencing higher-than-expected failure rates for transactions using Nedbank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Sep 27, 01:58 SAST
Sep 26, 2025

No incidents reported.

Sep 25, 2025
SIP Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 23:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 23:01 SAST
Scheduled - No downtime expected
Sep 25, 11:48 SAST
SIP Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 25, 06:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 06:01 SAST
Scheduled - No downtime expected
Sep 22, 08:54 SAST
Sep 24, 2025
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Sep 24, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.
During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Sep 22, 10:33 SAST
Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025
TymeBank Degraded Performance
Resolved - We have not noted any further issues related to Tymebank. We will continue to monitor the logs for any regression
Sep 21, 23:31 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 21, 23:17 SAST
Identified - TymeBank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Sep 21, 23:08 SAST
Nedbank Acquiring Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 07:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 23:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 23:00 until 07:00 SAST. During this time, clients using Nedbank acquiring services may experience degraded performance. The estimated window of maintenance will be under 8 hours.

Stitch’s core platform will remain fully operational.
Sep 19, 12:03 SAST
Standard Bank Degraded Performance
Resolved - We have not noted any further issues related to Standard Bank. We will continue to monitor the logs for any regression
Sep 21, 04:30 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 21, 04:02 SAST
Identified - Standard bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Sep 21, 01:34 SAST
Instant payouts to Capitec degraded performance
Resolved - We have not noted any further issues related to payouts to Capitec accounts. We will continue to monitor the logs for any regression.
Sep 21, 02:43 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 21, 02:18 SAST
Identified - Capitec is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Capitec beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.
Sep 21, 01:17 SAST
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 21, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 1 hour.

Stitch’s core platform remains fully operational.
Sep 19, 14:08 SAST
Sep 20, 2025
ABSA Pay Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Sep 20, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 00:00 SAST
Scheduled - Please note that ABSA Pay will be undergoing scheduled maintenance from 00:00 until 05:00 SAST. During this time, services linked to ABSA Pay are anticipated to experience degraded performance. The estimated window of maintenance will be under 5 hours.

Stitch’s core platform remains fully operational.
Sep 18, 15:20 SAST
Sep 19, 2025

No incidents reported.

Sep 18, 2025

No incidents reported.

Sep 17, 2025

No incidents reported.

Sep 16, 2025
Investec Degraded Performance
Resolved - We have not noted any further issues related to Investec pay by bank. We will continue to monitor the logs for any regression
Sep 16, 02:14 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Sep 16, 00:32 SAST
Identified - Investec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Sep 15, 20:53 SAST
Stitch Dashboard Maintenance
Completed - The scheduled maintenance has been completed.
Sep 16, 00:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 23:30 SAST
Scheduled - Please note that the Stitch Dashboard will be undergoing scheduled maintenance from 23:30 until 00:30 SAST.
During this period, there may be brief connectivity interruptions on the Dashboard, but Stitch's core platform will remain fully operational.
The estimated window of maintenance will be under 60 minutes.
Sep 15, 15:38 SAST
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