Stitch

All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Uptime over the past 90 days. View historical uptime.
Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Acquiring Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Stitch Vault Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
99.97 % uptime
Today
Stitch In-Store Card Operational
90 days ago
99.96 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
99.82 % uptime
Today
Wallets Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Samsung Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 7, 2025
ABSA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 03:00 SAST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 7, 00:11 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 00:00 SAST
Scheduled - Please note that ABSA will be undergoing scheduled maintenance from 23:59 until 03:00 SAST. During this time, services linked to ABSA are anticipated to experience degraded performance. The estimated window of maintenance will be under 3 hours.

Stitch’s core platform remains fully operational.
Dec 5, 16:22 SAST
Dec 6, 2025

No incidents reported.

Dec 5, 2025
Cloudflare service provider degraded performance
Resolved - We have not noted any further issues related to Cloudflare service provider. We will continue to monitor the logs for any regression
Dec 5, 14:12 SAST
Update - We are continuing to monitor for any further issues.
Dec 5, 11:22 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Dec 5, 11:18 SAST
Investigating - We are currently experiencing degraded performance as a result of a downstream provider. We are moving to alternative routes where possible.

Our team has already contacted the provider for more information on the problem. We are closely monitoring the situation.
Dec 5, 11:16 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Dec 4, 11:48 SAST
Dec 4, 2025
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 03:04 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 02:04 SAST
Scheduled - Please note that Stitch is undergoing scheduled maintenance from 02:00 SAST until 03:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Dec 4, 02:03 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Dec 4, 02:00 SAST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 4, 01:56 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 02:00 SAST.

The estimated window of maintenance will be under 120 minutes.
Dec 1, 15:45 SAST
Dec 3, 2025
Nedbank issued cards degraded performance
Resolved - We have not noted any further issues related to Nedbank issued cards. We will continue to monitor the logs for any regression.
Dec 3, 07:44 SAST
Monitoring - We're seeing an improvement across Nedbank issued card payments and are continuing to monitor for any degraded performance.
Dec 3, 07:20 SAST
Identified - Nedbank is experiencing higher-than-expected failure rates for transactions using Nedbank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Dec 3, 03:18 SAST
Instant payouts to Discovery bank degraded performance
Resolved - We have not noted any further issues related to Discovery bank beneficiary accounts. We will continue to monitor the logs for any regression
Dec 3, 04:48 SAST
Monitoring - We're seeing an improvement across Discovery bank accounts and are continuing to monitor for any degraded performance.
Dec 3, 04:10 SAST
Identified - Discovery bank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Discovery bank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.
Dec 3, 02:53 SAST
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025
Standard bank degraded performance
Resolved - We have not noted any further issues related to Standard bank Pay by bank services. We will continue to monitor the logs for any regression
Nov 29, 01:33 SAST
Monitoring - We're seeing an improvement across Standard bank services and are continuing to monitor for any degraded performance.
Nov 29, 01:21 SAST
Investigating - Standard bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Nov 29, 01:16 SAST
Nov 28, 2025
First National Bank Degraded Performance
Resolved - We have not noted any further issues related to FNB. We will continue to monitor the logs for any regression
Nov 28, 18:59 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 28, 15:23 SAST
Update - FNB are still experiencing intermittent issues with their services. Our team is actively monitoring and investigating the instability. Further updates will follow.
Nov 28, 13:33 SAST
Identified - First National Bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Nov 28, 10:09 SAST
FNB issued cards degraded performance
Resolved - We have not noted any further issues related to FNB. We will continue to monitor the logs for any regression
Nov 28, 18:58 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 28, 15:21 SAST
Update - FNB are still experiencing intermittent issues with their services. Our team is actively monitoring and investigating the instability. Further updates will follow.
Nov 28, 13:33 SAST
Identified - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Nov 28, 10:01 SAST
Nedbank issued cards degraded performance
Resolved - We have not noted any further issues related to Nedbank issued cards. We will continue to monitor the logs for any regression
Nov 28, 02:32 SAST
Monitoring - We're seeing an improvement across Nedbank issued card payments and are continuing to monitor for any degraded performance.
Nov 28, 02:20 SAST
Identified - Nedbank is experiencing higher-than-expected failure rates for transactions using Nedbank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Nov 28, 02:09 SAST
Nov 27, 2025
Nedbank degraded performance
Resolved - We have not noted any further issues related to Nedbank. We will continue to monitor the logs for any regression
Nov 27, 02:57 SAST
Monitoring - We're seeing an improvement across Nedbank services and are continuing to monitor for any degraded performance.
Nov 27, 02:47 SAST
Identified - Nedbank is currently experiencing degraded performance on their platform.
Some services linked to Nedbank may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.
Nov 27, 02:35 SAST
Nov 26, 2025
Stitch in person payments scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 26, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 02:00 SAST
Scheduled - Please note that Stitch in person payments will be undergoing scheduled maintenance from 02:00 SAST until 05:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 3 hours.
Nov 25, 16:55 SAST
Nov 25, 2025
Investec degraded performance
Resolved - We have not noted any further issues related to Investec. We will continue to monitor the logs for any regression
Nov 25, 23:23 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Nov 25, 23:02 SAST
Identified - Investec is currently experiencing degraded performance on their platform.
Some services linked to Investec may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.
Nov 25, 21:18 SAST
Stitch in person payments scheduled maintenance
Completed - The scheduled maintenance has been completed.
Nov 25, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 02:00 SAST
Scheduled - Please note that Stitch in person payments will be undergoing scheduled maintenance from 02:00 SAST until 05:00 SAST.

During this time, in person payments may experience intermittent disruptions.

The estimated window of maintenance will be under 3 hours.
Nov 24, 19:04 SAST
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

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