Resolved
This issue has been resolved. We are no longer observing any impact and Capitec Pay is operating normally.
Monitoring
We are seeing improvement across Capitec Pay and are continuing to monitor to ensure stability.
Identified
Capitec Pay is currently experiencing degraded performance. Some Pay By Bank users transacting via Capitec may experience slow response times or intermittent errors.
Our team is monitoring the situation and will provide updates as they become available. Stitch's core platform and all other services remain fully operational.
