Stitch
All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

🌍 Stitch API ? Operational
90 days ago
99.94 % uptime
Today
🪡 Stitch Operations ? Operational
90 days ago
100.0 % uptime
Today
đź’°Pay ? Operational
90 days ago
99.98 % uptime
Today
Pay by Bank ? Operational
90 days ago
99.94 % uptime
Today
Pay by Card ? Operational
90 days ago
99.94 % uptime
Today
Pay by Cash ? Operational
90 days ago
100.0 % uptime
Today
Pay by ManualEFT ? Operational
90 days ago
100.0 % uptime
Today
⏱️ Debit Order ? Operational
90 days ago
100.0 % uptime
Today
🧧 Payouts ? Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto ? Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
🏦 Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
đź«´ Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Capitec Scheduled Maintenance Apr 1, 2024 01:00-02:00 SAST
Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 60minutes.

Stitch’s core platform remains fully operational.

Posted on Mar 28, 2024 - 17:28 SAST
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 28, 10:35 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 28, 09:36 SAST
Identified - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 28, 09:15 SAST
Mar 27, 2024

No incidents reported.

Mar 26, 2024
Resolved - This incident has been resolved.
Mar 26, 21:14 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 20:29 SAST
Investigating - Tymebank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 26, 18:02 SAST
Mar 25, 2024
Resolved - This incident has been resolved.
Mar 25, 15:12 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 25, 13:04 SAST
Resolved - This incident has been resolved. We'll continue to monitor for any regression.
Mar 25, 12:43 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 25, 11:51 SAST
Identified - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 25, 11:42 SAST
Resolved - This incident has been resolved.
Mar 25, 02:20 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 25, 01:16 SAST
Investigating - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for FNB via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Mar 24, 19:16 SAST
Mar 24, 2024
Completed - The scheduled maintenance has been completed.
Mar 24, 22:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 14:00 SAST
Scheduled - Please note that ABSA is currently experiencing scheduled maintenance that will affect RTC payouts (disbursements/refunds). Payouts may still be submitted to Stitch however, processing will be delayed until after the maintenance period.

Stitch's core platform remains fully operational.

Mar 20, 12:01 SAST
Resolved - This incident has been resolved.
Mar 24, 10:34 SAST
Investigating - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for FNB via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Mar 24, 00:14 SAST
Mar 23, 2024

No incidents reported.

Mar 22, 2024
Resolved - This incident has been resolved.
Mar 22, 19:42 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 22, 18:17 SAST
Resolved - This incident has been resolved.
Mar 22, 07:59 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 22, 07:17 SAST
Mar 21, 2024

No incidents reported.

Mar 20, 2024
Resolved - This incident has been resolved.
Mar 20, 07:19 SAST
Monitoring - Tymebank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 20, 05:24 SAST
Resolved - This incident has been resolved.
Mar 20, 04:05 SAST
Investigating - Nedbank is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for Nedbank via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Mar 20, 02:01 SAST
Mar 19, 2024

No incidents reported.

Mar 18, 2024

No incidents reported.

Mar 17, 2024
Completed - The scheduled maintenance has been completed.
Mar 17, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 23:00 SAST
Scheduled - Please note that Absa will be undergoing scheduled maintenance from 23:00 until 05:00 SAST. During this time, services linked to Absa are anticipated to experience degraded performance. The estimated window of maintenance will be under 6 hours.

Stitch’s core platform remains fully operational.

Mar 15, 22:11 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 17, 04:11 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 17, 04:07 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 17, 03:35 SAST
Completed - The scheduled maintenance has been completed.
Mar 17, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 60minutes.

Stitch’s core platform remains fully operational.

Mar 15, 14:53 SAST
Mar 16, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 16, 22:20 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 16, 21:57 SAST
Investigating - Absa is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 16, 21:39 SAST
Mar 15, 2024
Resolved - This incident has been resolved.
Mar 15, 11:04 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 09:49 SAST
Investigating - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 15, 09:00 SAST