Stitch
Partially Degraded Service

About This Site

Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Uptime over the past 90 days. View historical uptime.
Stitch Degraded Performance
90 days ago
100.0 % uptime
Today
Stitch API ? Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Stitch Card Degraded Performance
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
99.99 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
99.9 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card (South Africa) Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card (Zambia) Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Nexus Portal Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Stitch scheduled maintenance Mar 19, 2025 00:00-01:00 SAST
Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.
Posted on Mar 16, 2025 - 21:28 SAST
Past Incidents
Mar 18, 2025
Capitec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 18, 01:22 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 18, 00:22 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 18, 00:16 SAST
Mar 17, 2025
3Ds failures on Capitec issued cards
Resolved - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 17, 02:18 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 17, 00:30 SAST
Identified - Capitec is experiencing higher-than-expected failure rates for transactions using Capitec issued cards. Users may experience difficulties when trying to complete 3DS for Capitec issued cards.

We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 16, 23:07 SAST
Mar 16, 2025
FNB degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 16, 17:40 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 16, 09:14 SAST
Update - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 16, 07:59 SAST
Update - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 16, 07:40 SAST
Update - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 16, 07:20 SAST
Update - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users and FNB issued cards may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 16, 06:40 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 16, 00:09 SAST
Card 3DS degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 16, 12:37 SAST
Monitoring - We are seeing an improvement across card services and are continuing to monitor for any degraded performance.
Mar 16, 12:24 SAST
Identified - We are still experiencing degraded performance on card services due to an issue with one of our downstream card service providers.

We have implemented mitigating measures to reduce the impact, but some users may still experience degraded performance. We will continue to monitor and provide updates as needed.
Mar 16, 12:18 SAST
Investigating - We are currently experiencing degraded performance on card services due to an issue with one of our downstream card service providers.

Our team has already contacted the provider for more information on the problem. We are closely monitoring the situation.
Mar 16, 11:32 SAST
ABSA Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 16, 05:10 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 23:00 SAST
Update - Please note that Absa will be undergoing scheduled maintenance from 23:00 until 05:10 SAST. During this time, services linked to Absa are anticipated to experience degraded performance. The estimated window of maintenance will be under 6 hours and 10 minutes.

Stitch’s core platform remains fully operational.
Mar 14, 11:32 SAST
Scheduled - Please note that Absa will be undergoing scheduled maintenance from 23:00 until 05:10 SAST. During this time, services linked to Absa are anticipated to experience degraded performance. The estimated window of maintenance will be under 6 hours and 10 minutes.

Stitch’s core platform remains fully operational.
Mar 11, 18:51 SAST
Mar 15, 2025
Slow 3DS loading times
Resolved - This has been resolved. We'll continue to monitor for any regression.
Mar 15, 05:05 SAST
Update - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 15, 04:30 SAST
Identified - We’re experiencing slower loading times with our 3DS service.

Some card users may experience slow response times or intermittent errors.

Our team is investigating the issue and will provide updates on the progress.
Mar 15, 01:47 SAST
Mar 14, 2025
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 14, 01:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:30 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 90 minutes.
Mar 10, 16:04 SAST
Mar 13, 2025

No incidents reported.

Mar 12, 2025
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 12, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.
Mar 10, 13:43 SAST
Mar 11, 2025

No incidents reported.

Mar 10, 2025
ABSA issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 10, 13:50 SAST
Monitoring - We're seeing an improvement across services for Absa issued cards and are continuing to monitor for any degraded performance.
Mar 10, 13:33 SAST
Update - We are continuing to investigate this issue.
Mar 10, 13:10 SAST
Investigating - ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Mar 10, 13:04 SAST
FNB degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 10, 05:04 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 9, 22:18 SAST
Mar 9, 2025
FNB degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 9, 15:18 SAST
Update - We have implemented mitigating measures and are seeing improvement across services. We are continuing to monitor for any degraded performance.
Mar 9, 09:05 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 08:54 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 8, 23:32 SAST
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 9, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 00:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.
Mar 7, 14:31 SAST
Mar 8, 2025
Standard Bank degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 8, 09:10 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 8, 08:39 SAST
Identified - Standard Bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 8, 07:47 SAST
Mar 7, 2025
Capitec Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Mar 7, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.
Mar 6, 17:05 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 7, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 7, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes.
Mar 4, 14:34 SAST
Mar 6, 2025

No incidents reported.

Mar 5, 2025
Capitec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 5, 23:43 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 5, 23:09 SAST
Identified - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Mar 5, 22:43 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 5, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 60 minutes. We expect 5 minutes of downtime during this period.
Feb 27, 09:26 SAST
Mar 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage