Stitch
Monitoring - FNB is experiencing degraded performance, this is due to maintenance on their system.
Subsequently, online payments are temporarily unavailable for FNB via Stitch services, but Stitch’s core platform is fully operational.
We apologize for any inconvenience this may cause.

May 28, 2023 - 19:16 SAST

About This Site

Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

🏦 Absa Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Financial Data Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Stitch Integration Operational
90 days ago
100.0 % uptime
Today
🏦 Capitec Pay Operational
90 days ago
100.0 % uptime
Today
🏦 Capitec Under Maintenance
90 days ago
99.99 % uptime
Today
Login Under Maintenance
90 days ago
100.0 % uptime
Today
Payments Under Maintenance
90 days ago
99.98 % uptime
Today
Financial Data Under Maintenance
90 days ago
100.0 % uptime
Today
Account Linking Under Maintenance
90 days ago
100.0 % uptime
Today
Stitch Integration Operational
90 days ago
100.0 % uptime
Today
🏦 FNB Degraded Performance
90 days ago
99.69 % uptime
Today
Login Operational
90 days ago
99.42 % uptime
Today
Payments Degraded Performance
90 days ago
99.03 % uptime
Today
Financial Data Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Stitch Integration Operational
90 days ago
100.0 % uptime
Today
🏦 Nedbank Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Financial Data Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Stitch Integration Operational
90 days ago
100.0 % uptime
Today
🏦 Standard Bank Operational
90 days ago
99.96 % uptime
Today
Login Operational
90 days ago
99.81 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Financial Data Operational
90 days ago
100.0 % uptime
Today
Account Linking Operational
90 days ago
100.0 % uptime
Today
Stitch Integration Operational
90 days ago
100.0 % uptime
Today
CIPC Operational
90 days ago
100.0 % uptime
Today
🎁 Stitch (Other) Products Operational
90 days ago
100.0 % uptime
Today
🔍 Business Lookup Operational
90 days ago
100.0 % uptime
Today
🏦 Bank Account Verification Service Operational
90 days ago
100.0 % uptime
Today
🧧 Payouts Operational
90 days ago
100.0 % uptime
Today
Datacentre and hosting ? Operational
90 days ago
100.0 % uptime
Today
🏭 Stitch Operations Operational
90 days ago
99.99 % uptime
Today
🕸 Webhook Subscriptions Operational
90 days ago
100.0 % uptime
Today
📤 Client Credential Issuance ? Operational
90 days ago
100.0 % uptime
Today
🌍 Stitch API Operational
90 days ago
99.98 % uptime
Today
Stitch Portal ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Stitch scheduled maintenance Jun 5, 2023 05:30-05:45 SAST
Please note that Stitch will be undergoing scheduled maintenance, During this time, services linked to the Stitch API will be temporarily unavailable. The estimated downtime will be under 15 minutes.
Posted on May 25, 2023 - 12:29 SAST
Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

Unresolved incident: FNB Temporarily Unavailable due to maintenance.

May 27, 2023

No incidents reported.

May 26, 2023
Postmortem - Read details
May 26, 11:51 SAST
Resolved - This incident has been resolved.
May 26, 07:17 SAST
Update - Stitch has switched to a redundant provider and services are back to being fully operational. We will continue to closely monitor this service's health.
May 26, 06:31 SAST
Update - We are continuing to monitor for any further issues.
May 26, 06:17 SAST
Monitoring - The Stitch API is currently unavailable due to unexpected downtime with Azure's PostgreSQL servers
May 26, 00:30 SAST
May 25, 2023

No incidents reported.

May 24, 2023
Resolved - This incident has been resolved.
May 24, 07:13 SAST
Update - We are continuing to monitor for any further issues.
May 24, 07:13 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 26, 17:14 SAST
Identified - Standard Bank is experiencing degraded performance. Some users may experience slow response times or intermittent errors when making requests. Our engineering team is actively working to resolve this, and bring this service back online for all users as quickly as possible. Stitch’s core platform is fully operational.
Apr 20, 15:39 SAST
Resolved - This incident has been resolved.
May 24, 07:13 SAST
Monitoring - Standard Bank is experiencing degraded performance, this is due to their login services being down.
Subsequently, online payments and account linking are temporarily unavailable for Standard Bank via Stitch services, but Stitch’s core platform is fully operational.

May 23, 17:47 SAST
May 23, 2023
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023
Resolved - Standard Bank is experiencing degraded performance, this is due to their system maintenance.
Subsequently, online payments are temporarily unavailable for Standard Bank via Stitch services, but Stitch’s core platform is fully operational.

May 20, 01:30 SAST
May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023
Completed - The scheduled maintenance has been completed.
May 15, 22:15 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 SAST
Update - We will be undergoing scheduled maintenance during this time.
May 15, 22:00 SAST
Scheduled - Please note that Stitch will be undergoing maintenance from 20:00 UTC Monday 15 May to 05:00 UTC Tuesday 16 May due to planned maintenance. During this time, services linked to the Stitch API will be be temporarily unavailable.

There are two intended windows of operation
20:00 UTC - 21:00 UTC, the intended downtime is expected to be 5mins
04:00 UTC - 05:00 UTC, the intended downtime is expected to be 15mins.

May 15, 22:00 SAST