Stitch

All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Uptime over the past 90 days. View historical uptime.
Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API ? Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec ? Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order ? Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
99.99 % uptime
Today
Stitch In-Store Card Operational
90 days ago
99.99 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
100.0 % uptime
Today
Wallets Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Samsung Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Stitch scheduled maintenance Jul 9, 2025 00:00-01:00 SAST

Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Posted on Jul 07, 2025 - 09:09 SAST

Stitch scheduled maintenance Jul 11, 2025 00:00-02:00 SAST

Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 02:00 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 2 hours.
Posted on Jul 07, 2025 - 12:42 SAST

Ecentric CC8603110 - JHB Jul 14, 2025 22:00 - Jul 15, 2025 02:00 SAST

No downtime, transactions will be routed via CPT in this period
Posted on Jun 25, 2025 - 13:14 SAST
Jul 8, 2025
Ecentric CC8612057 - CPT
Completed - The scheduled maintenance has been completed.
Jul 8, 02:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 22:01 SAST
Scheduled - No downtime, transactions will be routed via JHB in this period
Jun 24, 09:27 SAST
Jul 7, 2025
ABSA issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 7, 02:59 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 7, 02:35 SAST
Identified - ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Jul 7, 00:48 SAST
Jul 6, 2025
Nedbank degraded performance
Resolved - This incident has been resolved.
Jul 6, 19:04 SAST
Identified - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jul 6, 18:47 SAST
Nedbank temporarily unavailable due to maintenance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 6, 05:33 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 6, 05:05 SAST
Identified - Nedbank is experiencing degraded performance due to maintenance on their system.

Subsequently, online payments are temporarily unavailable for Nedbank via Stitch services, but Stitch’s core platform is fully operational.
Jul 6, 04:06 SAST
Standard Bank issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 6, 05:08 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 6, 04:40 SAST
Identified - Standard Bank is experiencing higher-than-expected failure rates for transactions using Standard Bank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Jul 6, 03:45 SAST
Jul 5, 2025

No incidents reported.

Jul 4, 2025
Investec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jul 4, 10:02 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Jul 4, 09:35 SAST
Identified - Investec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jul 4, 08:50 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 4, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Jun 30, 10:09 SAST
Jul 3, 2025
Stitch In-Store card payments degraded performance
Resolved - The incident has been successfully resolved. We will continue to monitor to ensure sustained stability.
Jul 3, 17:26 SAST
Monitoring - We are seeing improvement across services related to Stitch In-Person payments and continuing to monitor.
Jul 3, 17:15 SAST
Identified - We are experiencing an issue with Stitch In-Person payments, resulting in a period of degraded performance that is impacting our services. Our team is working hard to resolve this issue and restore the service as quickly as possible.
Jul 3, 16:52 SAST
Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Capitec degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 30, 03:24 SAST
Monitoring - We're seeing an improvement across Capitec services and are continuing to monitor for any degraded performance.
Jun 30, 03:08 SAST
Identified - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Jun 30, 02:23 SAST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025
Production release
Completed - The scheduled maintenance has been completed.
Jun 25, 06:31 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 06:01 SAST
Scheduled - Production release 25 June 2025 - No downtime expected
Jun 21, 21:14 SAST
Stitch scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jun 25, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.
Jun 23, 09:18 SAST
Jun 24, 2025
FNB issued cards degraded performance
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Jun 24, 10:11 SAST
Monitoring - We're seeing an improvement in failure rate for FNB issued cards and are continuing to monitor for any degraded performance.
Jun 24, 09:56 SAST
Identified - FNB is experiencing higher-than-expected failure rates for transactions using FNB issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Jun 24, 01:22 SAST
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