Stitch
All Systems Operational

About This Site

Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

🌍 Stitch API ? Operational
90 days ago
100.0 % uptime
Today
🪡 Stitch Operations ? Operational
90 days ago
100.0 % uptime
Today
💰Pay ? Operational
90 days ago
100.0 % uptime
Today
Pay by Bank ? Operational
90 days ago
100.0 % uptime
Today
Pay by Card ? Operational
90 days ago
100.0 % uptime
Today
Pay by Cash ? Operational
90 days ago
100.0 % uptime
Today
Pay by ManualEFT ? Operational
90 days ago
100.0 % uptime
Today
⏱️ Debit Order ? Operational
90 days ago
100.0 % uptime
Today
🧧 Payouts ? Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto ? Operational
90 days ago
100.0 % uptime
Today
Capitec Pay ? Operational
90 days ago
100.0 % uptime
Today
🏦 Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
🫴 Service Providers ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 5, 2024

No incidents reported today.

Mar 4, 2024
Resolved - This incident has been resolved.
Mar 4, 21:54 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 4, 21:53 SAST
Investigating - We are currently experiencing degraded performance in our services on card payments using VISA cards, due to an issue with one of our downstream service providers.

Our team has already contacted the provider for more information on the problem. We are closely monitoring the situation.

Mar 4, 11:15 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 4, 17:19 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 4, 16:33 SAST
Investigating - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 4, 14:34 SAST
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Mar 4, 16:45 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Mar 1, 10:44 SAST
Investigating - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 1, 08:57 SAST
Resolved - This incident has been resolved.
Mar 4, 11:07 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 3, 23:07 SAST
Investigating - Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Mar 3, 22:21 SAST
Mar 3, 2024
Resolved - This incident has been resolved.
Mar 3, 22:19 SAST
Investigating - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Mar 3, 00:45 SAST
Mar 2, 2024

No incidents reported.

Mar 1, 2024
Feb 29, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Feb 29, 11:35 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Feb 29, 11:02 SAST
Investigating - Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Feb 29, 08:37 SAST
Feb 28, 2024
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Feb 28, 13:55 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Feb 28, 13:20 SAST
Investigating - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Feb 28, 12:54 SAST
Feb 27, 2024

No incidents reported.

Feb 26, 2024
Resolved - This incident has been resolved.
Feb 26, 05:46 SAST
Investigating - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for FNB via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Feb 25, 19:24 SAST
Feb 25, 2024
Feb 24, 2024

No incidents reported.

Feb 23, 2024
Completed - The scheduled maintenance has been completed.
Feb 23, 22:48 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 21:48 SAST
Scheduled - Capitec is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for Capitec via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Feb 23, 21:47 SAST
Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 03:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 2 hours.

Stitch’s core platform remains fully operational.

Feb 19, 11:38 SAST
Feb 21, 2024
Resolved - Stitch experienced degraded performance from 13:12 to 13:15 across our API. Some users may have experienced slow response times or intermittent errors when making requests. Our engineering team has identified and resolved the underlying issue and services are back online for all users.
Feb 21, 13:12 SAST
Feb 20, 2024

No incidents reported.