Stitch

All Systems Operational

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Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

Stitch Operational
90 days ago
100.0 % uptime
Today
Stitch API Operational
90 days ago
100.0 % uptime
Today
Stitch Dashboard Operational
90 days ago
100.0 % uptime
Today
Stitch Webhooks Operational
90 days ago
100.0 % uptime
Today
Bank Account Verification Service Operational
90 days ago
100.0 % uptime
Today
Stitch Card Operational
90 days ago
100.0 % uptime
Today
Acquiring Operational
90 days ago
100.0 % uptime
Today
Stitch BNPL Operational
90 days ago
100.0 % uptime
Today
Card Operational
90 days ago
100.0 % uptime
Today
Acquirer - ABSA Operational
90 days ago
100.0 % uptime
Today
Acquirer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Acquirer - Other Operational
90 days ago
100.0 % uptime
Today
Service provider Operational
90 days ago
100.0 % uptime
Today
3DS provider Operational
90 days ago
100.0 % uptime
Today
Card Issuer - ABSA Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Capitec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Nedbank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - First National Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - TymeBank Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Other Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Investec Operational
90 days ago
100.0 % uptime
Today
Card Issuer - Discovery Operational
90 days ago
100.0 % uptime
Today
Stitch Vault Operational
90 days ago
100.0 % uptime
Today
Debits Operational
90 days ago
100.0 % uptime
Today
DebiCheck Operational
90 days ago
100.0 % uptime
Today
Debit Order Operational
90 days ago
100.0 % uptime
Today
Pay By Bank Operational
90 days ago
100.0 % uptime
Today
ABSA Operational
90 days ago
100.0 % uptime
Today
ABSA Pay Operational
90 days ago
100.0 % uptime
Today
Capitec Pay Operational
90 days ago
100.0 % uptime
Today
Discovery (in maintenance) Operational
90 days ago
100.0 % uptime
Today
First National Bank Operational
90 days ago
100.0 % uptime
Today
Investec Operational
90 days ago
100.0 % uptime
Today
Nedbank Operational
90 days ago
100.0 % uptime
Today
Standard bank Operational
90 days ago
100.0 % uptime
Today
TymeBank Operational
90 days ago
100.0 % uptime
Today
Other Operational
90 days ago
100.0 % uptime
Today
Payouts Operational
90 days ago
100.0 % uptime
Today
Default - Receiving Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - ABSA Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Capitec Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - FNB Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Nedbank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Standard Bank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Tymebank Operational
90 days ago
100.0 % uptime
Today
Instant - Receiving Bank - Other Operational
90 days ago
100.0 % uptime
Today
Instant Operational
90 days ago
100.0 % uptime
Today
Pay with Crypto Operational
90 days ago
100.0 % uptime
Today
Luno Pay Operational
90 days ago
100.0 % uptime
Today
VALR Pay Operational
90 days ago
100.0 % uptime
Today
In-Person Payments Operational
90 days ago
99.99 % uptime
Today
Stitch In-Store Card Operational
90 days ago
99.96 % uptime
Today
Stitch Mobile Money Operational
90 days ago
100.0 % uptime
Today
Stitch In-Store Card: Webhooks Operational
90 days ago
100.0 % uptime
Today
Acquirer - Absa (Base24) Operational
90 days ago
100.0 % uptime
Today
Acquirer - NFS Zambia Operational
90 days ago
100.0 % uptime
Today
HSM Operational
90 days ago
100.0 % uptime
Today
Stitch Nexus Portal Operational
90 days ago
100.0 % uptime
Today
Wallets Operational
90 days ago
100.0 % uptime
Today
Apple Pay Operational
90 days ago
100.0 % uptime
Today
Google Pay Operational
90 days ago
100.0 % uptime
Today
Samsung Pay Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 21, 2026
Completed - The scheduled maintenance has been completed.
Feb 21, 06:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 00:00 SAST
Scheduled - Please note that Nedbank will be undergoing scheduled maintenance from 00:00 until 06:00 SAST. During this time, services linked to Nedbank are anticipated to experience degraded performance. The estimated window of maintenance will be under 6 hours.

Stitch’s core platform remains fully operational.

Feb 20, 23:34 SAST
Feb 20, 2026
Completed - The scheduled maintenance has been completed.
Feb 20, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.

Feb 18, 10:31 SAST
Feb 19, 2026
Resolved - We have not noted any further issues related to Investec Pay by bank. We will continue to monitor the logs for any regression
Feb 19, 18:41 SAST
Monitoring - We're seeing an improvement across Investec Pay by bank services and are continuing to monitor for any degraded performance.
Feb 19, 18:13 SAST
Identified - Investec is currently experiencing degraded performance on their platform.
Some services linked to Investec may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.

Feb 19, 15:54 SAST
Resolved - We have not noted any further issues related to Investec services. We will continue to monitor the logs for any regression
Feb 19, 10:04 SAST
Monitoring - We're seeing an improvement across Investec services and are continuing to monitor for any degraded performance.
Feb 19, 09:55 SAST
Identified - Investec is currently experiencing degraded performance on their platform.
Some services linked to Investec may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.

Feb 19, 06:25 SAST
Completed - The scheduled maintenance has been completed.
Feb 19, 05:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 02:00 SAST
Scheduled - Please note that Stitch in person payments will be undergoing scheduled maintenance from 02:00 SAST until 05:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 3 hours.

Feb 18, 11:53 SAST
Feb 18, 2026
Resolved - We have not noted any further issues related to Capitec issued cards. We will continue to monitor the logs for any regression
Feb 18, 04:46 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Feb 18, 04:23 SAST
Identified - Capitec is experiencing higher-than-expected failure rates for transactions using Capitec issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Feb 18, 02:15 SAST
Completed - The scheduled maintenance has been completed.
Feb 18, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

The estimated window of maintenance will be under 60 minutes.

Feb 16, 09:03 SAST
Feb 17, 2026
Resolved - We have not noted any further issues related to Standard Bank. We will continue to monitor the logs for any regression.
Feb 17, 12:07 SAST
Monitoring - We're seeing an improvement across Standard Bank services and are continuing to monitor for any degraded performance.
Feb 17, 11:41 SAST
Identified - Standard bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Feb 17, 11:17 SAST
Completed - The scheduled maintenance has been completed.
Feb 17, 02:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 60 minutes.

Stitch’s core platform remains fully operational.

Feb 16, 14:52 SAST
Feb 16, 2026

No incidents reported.

Feb 15, 2026
Resolved - We have not noted any further issues related to FNB. We will continue to monitor the logs for any regression
Feb 15, 05:39 SAST
Monitoring - We're seeing an improvement across FNB services and are continuing to monitor for any degraded performance.
Feb 15, 05:22 SAST
Identified - First National Bank is currently experiencing degraded performance on their platform.
Some services linked to First National Bank may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.

Feb 15, 00:14 SAST
Feb 14, 2026

No incidents reported.

Feb 13, 2026
Resolved - We have not noted any further issues related to Nedbank. We will continue to monitor the logs for any regression
Feb 13, 02:45 SAST
Monitoring - We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Feb 13, 02:08 SAST
Identified - Nedbank is currently experiencing degraded performance on their platform.
Some services linked to Nedbank may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.

Feb 12, 22:19 SAST
Completed - The scheduled maintenance has been completed.
Feb 13, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

The estimated window of maintenance will be under 60 minutes.

Feb 10, 11:59 SAST
Feb 12, 2026
Resolved - We have not noted any further issues related to FNB. We will continue to monitor the logs for any regression
Feb 12, 17:33 SAST
Monitoring - We're seeing an improvement across FNB services and are continuing to monitor for any degraded performance.
Feb 12, 16:41 SAST
Identified - First National Bank is currently experiencing degraded performance on their platform.
Some services linked to First National Bank may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.

Feb 12, 16:28 SAST
Completed - The scheduled maintenance has been completed.
Feb 12, 03:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 02:00 SAST
Scheduled - Please note that Stitch in person payments will be undergoing scheduled maintenance from 02:00 SAST until 03:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 1 hour.

Feb 11, 13:58 SAST
Feb 11, 2026
Completed - The scheduled maintenance has been completed.
Feb 11, 01:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 11, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 01:00 SAST.

During this time, we do not expect any downtime with services linked to the Stitch API.
The estimated window of maintenance will be under 60 minutes.

Feb 10, 09:27 SAST
Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026
Resolved - We have not noted any further issues related to FNB. We will continue to monitor the logs for any regression
Feb 8, 13:45 SAST
Monitoring - First National Bank is currently experiencing degraded performance on their platform.
Some services linked to First National Bank may be impacted, resulting in slow response times or intermittent errors.

Our team is actively monitoring the situation and staying up to date with all communication from the bank. We will provide updates as they become available.

Stitch’s core platform remains fully operational.

Feb 8, 05:29 SAST
Feb 7, 2026
Resolved - We have not noted any further issues related to Standard bank Pay By Bank services. We will continue to monitor the logs for any regression
Feb 7, 03:32 SAST
Monitoring - We're seeing an improvement across Standard bank services and are continuing to monitor for any degraded performance.
Feb 7, 02:29 SAST
Identified - Standard bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Feb 7, 02:10 SAST