Stitch
All Systems Operational

About This Site

Welcome to Stitch's home for reporting internal and external performance incidents. Feel free to subscribe to our updates using the button on the right.

If you have any questions or wish to report incidents, don't hesitate to contact us at support@stitch.money.

🌍 Stitch API ? Operational
90 days ago
100.0 % uptime
Today
🪡 Stitch Operations ? Operational
90 days ago
100.0 % uptime
Today
💰Pay ? Operational
90 days ago
100.0 % uptime
Today
Pay by Bank ? Operational
90 days ago
100.0 % uptime
Today
Pay by Card ? Operational
90 days ago
100.0 % uptime
Today
Pay by Cash ? Operational
90 days ago
100.0 % uptime
Today
Pay by ManualEFT ? Operational
90 days ago
100.0 % uptime
Today
⏱️ Debit Order ? Operational
90 days ago
100.0 % uptime
Today
🧧 Payouts ? Operational
90 days ago
100.0 % uptime
Today
🏦 Bank Account Verification Service ? Operational
90 days ago
100.0 % uptime
Today
🫴 Service Providers ? Operational
90 days ago
99.97 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 4, 2023

No incidents reported today.

Dec 3, 2023
Completed - The scheduled maintenance has been completed.
Dec 3, 02:45 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 01:03 SAST
Scheduled - FNB is currently undergoing maintenance.

Subsequently, online payments are temporarily degraded for FNB via Stitch services while the maintenance is underway.

Stitch’s core platform remains fully operational.

Dec 3, 01:00 SAST
Dec 2, 2023

No incidents reported.

Dec 1, 2023
Completed - The scheduled maintenance has been completed.
Dec 1, 00:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 00:30 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 30 minutes.

Nov 30, 10:34 SAST
Nov 30, 2023
Completed - The scheduled maintenance has been completed.
Nov 30, 00:00 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 23:31 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 23:30 until 00:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 30 minutes.

Stitch’s core platform remains fully operational.

Nov 29, 23:28 SAST
Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 22:45 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 21:45 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 21:45 until 22:45 SAST. During this time, services linked to Capitec Pay are anticipated to experience degraded performance. The estimated window of maintenance will be under 1 hour.

Stitch’s core platform remains fully operational.

Nov 29, 17:29 SAST
Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023
Resolved - This incident has been resolved.
Nov 26, 07:11 SAST
Identified - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 25, 22:13 SAST
Nov 25, 2023
Resolved - This incident has been resolved.
Nov 25, 10:20 SAST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 10:15 SAST
Investigating - Investec is currently experiencing degraded performance with their platform, specifically for card payments. Some users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 24, 20:46 SAST
Nov 24, 2023
Resolved - This incident has been resolved. We'll continue to monitor the logs for any regression.
Nov 24, 18:16 SAST
Monitoring - FNB has started to recover, we are actively monitoring.
Nov 24, 17:45 SAST
Investigating - FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Nov 24, 17:09 SAST
Nov 23, 2023
Completed - The scheduled maintenance has been completed.
Nov 23, 02:01 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:00 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 60 minutes.

Stitch’s core platform remains fully operational.

Nov 22, 18:35 SAST
Nov 22, 2023

No incidents reported.

Nov 21, 2023
Completed - The scheduled maintenance has been completed.
Nov 21, 02:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 01:00 SAST
Scheduled - Please note that Capitec will be undergoing scheduled maintenance from 01:00 until 02:30 SAST. During this time, services linked to Capitec are anticipated to experience degraded performance. The estimated window of maintenance will be under 90 minutes.

Stitch’s core platform remains fully operational.

Nov 20, 20:00 SAST
Completed - The scheduled maintenance has been completed.
Nov 21, 00:30 SAST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 00:00 SAST
Scheduled - Please note that Stitch will be undergoing scheduled maintenance from 00:00 SAST until 00:30 SAST.

During this time, services linked to the Stitch API may experience degraded performance.
The estimated window of maintenance will be under 30 minutes.

Nov 20, 16:51 SAST
Nov 20, 2023

No incidents reported.