Capitec degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved.

Posted Oct 13, 2024 - 03:42 SAST

Monitoring

Payments have recovered and we are monitoring the issue

Posted Oct 13, 2024 - 01:59 SAST

Investigating

Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Oct 13, 2024 - 01:28 SAST

This incident affected: Pay By Bank (Capitec Pay).