Instant payouts to ABSA degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved.

Posted Oct 15, 2024 - 09:58 SAST

Monitoring

We're seeing an improvement from the receiving bank and are continuing to monitor for any degraded performance.

Posted Oct 15, 2024 - 07:28 SAST

Identified

ABSA is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to ABSA beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Oct 15, 2024 - 07:07 SAST

This incident affected: Payouts (Instant - Receiving Bank - ABSA).