Instant payouts to FNB degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.

Posted Oct 19, 2024 - 21:07 SAST

Monitoring

We're seeing an improvement across services and are continuing to monitor for any degraded performance.

Posted Oct 19, 2024 - 20:43 SAST

Identified

FNB is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to FNB beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Oct 19, 2024 - 20:19 SAST

This incident affected: Payouts (Instant - Receiving Bank - FNB).