Resolved
This issue has been resolved. We are no longer observing any impact and payouts to Capitec are operating normally.
Monitoring
We are seeing improvement across payouts to Capitec and are continuing to monitor to ensure stability.
Identified
Capitec is experiencing degraded performance. Capitec is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Capitec beneficiary accounts.
Our team is monitoring the situation and will provide updates as they become available. Stitch's core platform and all other services remain fully operational.
