ABSA issued cards degraded performance

Incident Report for Stitch

Resolved

Performance on ABSA has returned to expected levels. We'll continue to monitor the logs for any regression.

Posted May 21, 2025 - 14:58 SAST

Monitoring

We're seeing an improvement from ABSA are continuing to monitor for any degraded performance.

Posted May 21, 2025 - 14:34 SAST

Identified

ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Posted May 21, 2025 - 13:09 SAST

This incident affected: Card (Card Issuer - ABSA).