Nedbank issued cards degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.
Posted May 10, 2025 - 04:03 SAST

Monitoring

Nedbank issued cards are showing significant improvement, we will continue to closely monitor performance to ensure stability.
Posted May 10, 2025 - 03:51 SAST

Identified

Nedbank is experiencing higher-than-expected failure rates for transactions using Nedbank issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Posted May 10, 2025 - 03:29 SAST
This incident affected: Card (Card Issuer - Nedbank).
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