Capitec Pay degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved.

Posted Apr 16, 2024 - 12:03 SAST

Update

We are continuing to monitor for any further issues.

Posted Apr 16, 2024 - 11:43 SAST

Monitoring

Capitec is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Apr 16, 2024 - 11:27 SAST

This incident affected: 💰Pay (Capitec Pay).