ABSA issued cards degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.

Posted Mar 10, 2025 - 13:50 SAST

Monitoring

We're seeing an improvement across services for Absa issued cards and are continuing to monitor for any degraded performance.

Posted Mar 10, 2025 - 13:33 SAST

Update

We are continuing to investigate this issue.

Posted Mar 10, 2025 - 13:10 SAST

Investigating

ABSA is experiencing higher-than-expected failure rates for transactions using ABSA issued cards.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.

Posted Mar 10, 2025 - 13:04 SAST

This incident affected: Card (Card Issuer - ABSA).