Instant payouts to African Bank degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.

Posted Aug 05, 2025 - 10:21 SAST

Monitoring

We're seeing an improvement across African Bank services and are continuing to monitor for any degraded performance.

Posted Aug 05, 2025 - 09:20 SAST

Identified

African Bank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to African Bank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.

Posted Aug 05, 2025 - 08:01 SAST

This incident affected: Payouts (Instant - Receiving Bank - Other).