Nedbank Issued Cards degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved.

Posted Jul 26, 2024 - 03:33 SAST

Monitoring

There has been a recovery in transactions utilising Nedbank Issued Cards and we are closely monitoring the issue.

Posted Jul 26, 2024 - 02:26 SAST

Investigating

We are currently experiencing higher-than-expected failure rates for transactions using Nedbank Issued cards. Our team is actively investigating the issue. We apologise for any inconvenience and appreciate your patience.

Posted Jul 26, 2024 - 02:09 SAST

This incident affected: Card (Card Issuer - Nedbank).