This incident has been resolved. We'll continue to monitor the logs for any regression.
Posted Mar 16, 2025 - 17:40 SAST
Monitoring
We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted Mar 16, 2025 - 09:14 SAST
Update
FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted Mar 16, 2025 - 07:59 SAST
Update
FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted Mar 16, 2025 - 07:40 SAST
Update
FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted Mar 16, 2025 - 07:20 SAST
Update
FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users and FNB issued cards may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can provide an update as soon as this issue is resolved and performance is optimal.
Posted Mar 16, 2025 - 06:40 SAST
Identified
FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted Mar 16, 2025 - 00:09 SAST
This incident affected: Pay By Bank (First National Bank) and Card (Card Issuer - First National Bank).