Absa bank degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.
Posted Jul 20, 2024 - 04:04 SAST

Monitoring

We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted Jul 20, 2024 - 03:35 SAST

Identified

Please note that ABSA will be undergoing scheduled maintenance until 05:00 SAST. During this time, services linked to ABSA are anticipated to experience degraded performance.

Stitch's core platform remains fully operational.
Posted Jul 20, 2024 - 02:57 SAST

Investigating

Absa bank is currently experiencing degraded performance with their platform. Some Pay by Bank and Absa issued card transactions may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted Jul 20, 2024 - 00:23 SAST