This incident has been resolved. We'll continue to monitor the logs for any regression.
Posted May 15, 2025 - 15:52 SAST
Monitoring
We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted May 15, 2025 - 07:38 SAST
Identified
We are seeing degraded performance again on Standard bank with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted May 15, 2025 - 06:50 SAST
Monitoring
We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted May 15, 2025 - 06:35 SAST
Identified
We are seeing degraded performance again on Standard bank with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted May 15, 2025 - 05:03 SAST
Monitoring
We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted May 15, 2025 - 04:36 SAST
Investigating
Standard bank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.
Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.
Posted May 15, 2025 - 01:25 SAST
This incident affected: Pay By Bank (Standard bank).