FNB degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.

Posted Mar 09, 2025 - 15:18 SAST

Update

We have implemented mitigating measures and are seeing improvement across services. We are continuing to monitor for any degraded performance.

Posted Mar 09, 2025 - 09:05 SAST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 09, 2025 - 08:54 SAST

Identified

FNB is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Mar 08, 2025 - 23:32 SAST

This incident affected: Pay By Bank (First National Bank).