Nedbank degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved.

Posted Jul 26, 2024 - 03:34 SAST

Monitoring

There has been a recovery in Nedbank payments and we are closely monitoring the issue.

Posted Jul 26, 2024 - 02:24 SAST

Investigating

Nedbank is currently experiencing degraded performance with their platform. Some Pay by Bank users may experience slow response times or intermittent errors.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Jul 26, 2024 - 02:00 SAST

This incident affected: Payins (Pay by bank).