Capitec Issued Cards Degraded Performance
Incident Report for Stitch
Resolved
This incident has been resolved. We'll continue to monitor the logs for any regression.
Posted Jul 19, 2024 - 15:46 SAST
Monitoring
We're seeing an improvement across services and are continuing to monitor for any degraded performance.
Posted Jul 19, 2024 - 13:52 SAST
Investigating
We are currently experiencing higher-than-expected failure rates for transactions using Capitec cards.

Our team is actively investigating the issue.

We apologize for any inconvenience and appreciate your patience.
Posted Jul 19, 2024 - 07:47 SAST
This incident affected: Payins (Card).