Instant payouts to Standard Bank degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.
Posted Apr 25, 2025 - 13:33 SAST

Monitoring

Failure rates for instant payouts to Standard Bank beneficiary accounts have decreased. We are not seeing any further degraded performance. We are continuing to monitor for any regression.
Posted Apr 25, 2025 - 09:36 SAST

Identified

Standard Bank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Standard Bank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can keep you informed as soon as this issue is resolved and performance is optimal.
Posted Apr 25, 2025 - 08:45 SAST
This incident affected: Payouts (Instant - Receiving Bank - Standard Bank).
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