Instant payouts to Nedbank degraded performance

Incident Report for Stitch

Resolved

This incident has been resolved. We'll continue to monitor the logs for any regression.

Posted Nov 07, 2024 - 22:05 SAST

Identified

Nedbank is experiencing degraded performance. We are observing higher-than-expected failure rates for instant payouts to Nedbank beneficiary accounts.

Our team is keeping up-to-date with all communication from the bank. We are actively monitoring the situation to ensure we can update our clients as soon as this issue is resolved and performance is optimal.

Posted Nov 07, 2024 - 20:54 SAST

This incident affected: Payouts (Instant - Receiving Bank - Nedbank).