Stitch experienced unexpected downtime due to an unplanned outage from one of our hosting providers, Azure, from 11:30pm to 06:00am SAST.
Stitch experienced unexpected downtime due to an unplanned outage from one of our hosting providers, Azure, which rendered Stitch's Postgres DBs inaccessible. The official response from Azure at the time was that the scheduled maintenance for our Azure Database for PostgreSQL - Flexible server was taking longer than expected. The downtime from this maintenance was unplanned.
A replica database was restored using a previous backup.
Microsoft Azure’s postgres DB infrastructure experienced severe downtime as a result of unplanned downtime during routine maintenance which resulted in degraded API performance, database inaccessibility and delayed webhook dispatches.
Microsoft Azure will be providing a detailed root cause analysis within the next 5 business days at which time we’ll append to this report.